YOUR MONEY IS SAFE

We never hold your money.
Here’s why that matters.

A lot of people ask us: “How do I know my money is safe?” It’s a fair question. You are moving serious money across borders to someone you found online. This page answers it plainly, without the legal jargon.

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Transfers go bank-to-bank
We never hold your funds
SARB Authorised Dealer route
WHO WE ARE

The short version of how we’re regulated

Financial services regulation exists to protect you. Here is exactly where WBForex sits in it.

We operate under a licensed FSP structure

WBForex operates as a Juristic representative of FSCA authorised FSP 44383. This is a formal regulated structure recognised by the FSCA, and every WBForex transfer takes place within it.

You deal with WBForex. That’s it.

You contact us, we manage your file, we instruct the transfer. There is no chain of firms to deal with - WBForex is your single point of contact from first enquiry to funds landing. The regulatory structure sits behind that, giving you protection without adding complexity.

Your funds never pass through us

Your money travels directly from Capitec - a fully licensed South African bank - to your nominated beneficiary account in the UK or Europe. Your funds sit with a licensed bank throughout the process - never with us. At no point does any money flow through WBForex or our business whatsoever.
HOW YOUR MONEY MOVES

Your money goes from your bank to your bank. That’s it.

This is the part most people are relieved to hear. WBForex never touches your money. Not even briefly.

Your SA Bank
You send ZAR from here
→
Capitec (Authorised Dealer)
Converts ZAR at the locked rate
→
Your UK / EU Bank
GBP or EUR lands here
WBForex sits outside this flow. We coordinate the process. Only your bank and Capitec touch actual funds.
Capitec is the SARB-authorised dealer
Transfers are executed through Capitec, which holds an SARB authorisation to process cross-border foreign exchange transactions. Capitec converts your ZAR at the locked rate and sends the converted funds to your overseas account via SWIFT.
Your funds stay in your name throughout
At no point does WBForex hold, receive, or have access to your money. You instruct your own bank to transfer ZAR to the Capitec settlement account. Capitec converts it. Your UK or EU bank receives it. The money is always yours.
WBForex manages the process, not the money
We handle the AIT application, the exchange control documentation, the rate lock, and the instructions to the dealer. Think of us as the specialist who manages your case - not the vault that holds your funds.
CAPITEC PARTNERSHIP

Why your transfer goes through Capitec

Capitec is a fully licensed South African bank and holds SARB authorisation to process cross-border foreign exchange. When you transfer with WBForex, your rand moves from your own bank to a Capitec settlement account, is converted at your locked rate, and is sent by SWIFT to your UK or EU account. Your single discretionary allowance and foreign investment allowance are reported through this route exactly as SARB requires - the allowances belong to you, not to any bank, and using the WBForex route through Capitec keeps every transfer inside them.

WHAT HAPPENS STEP BY STEP

How the transfer actually works

Your ZAR sits with Capitec before a rate is agreed. Here is the exact sequence from that point to funds landing in your UK or EU account.

01
You transfer your funds to Capitec
Before any rate is agreed, you send your ZAR from your SA bank account to the Capitec settlement account. We send you the payment details - it is a standard SA bank transfer, nothing unusual. Your funds sit safely with Capitec, an SARB-authorised bank, ready to convert once you have agreed a rate.
02
We show you a live rate
Once your funds are confirmed with Capitec, we show you the live ZAR/GBP or ZAR/EUR rate in real time. You can watch it, ask questions, or wait for a better rate. When you are happy, you say the word.
03
You confirm - we lock it in with Capitec
The moment you confirm the rate, we instruct Capitec to lock it in and proceed with the conversion. The rate is fixed from that point - no movement, no re-quotes. Capitec receives the instruction and proceeds.
04
Capitec converts and sends
Capitec converts your ZAR at the locked rate and dispatches the converted amount via SWIFT to your UK or EU bank account. This typically happens same day or next business day. We receive confirmation from Capitec once the funds have been sent.
05
You receive the funds and we confirm
Your UK or EU bank receives the SWIFT payment and credits your account, usually within one business day of Capitec dispatching it. We follow up with you directly until you confirm the funds have landed.
FEES: NOTHING HIDDEN

One flat fee. That’s it.

WBForex does not charge a fee for our service. The rate we quote you is all-in: it is the exact rate your money converts at, with nothing added before or after it. The only other cost is a standard bank SWIFT fee — the same fee any international bank transfer incurs, regardless of which provider you use.

R0
WBForex service fee
The rate we quote you is all-in, with our exchange earnings built directly into the live rate you see before you confirm.
R250
SWIFT bank fee
Flat fee charged by Capitec for the international SWIFT transfer. Does not change with transfer size.
None
Hidden fees
No percentage-based fees, no admin charges, no surprise deductions on arrival.
SARB & SARS COMPLIANCE

Fully compliant. Every transfer.

Moving money offshore from South Africa is not a legal grey area when done correctly. Every transfer we process is fully within SARB exchange control rules and SARS requirements. We handle the compliance so you do not have to.

AIT application managed end-to-end
If your transfer uses the Foreign Investment Allowance (R10 million per year), it requires a SARS Approval for International Transfer. We prepare and submit the full application on your behalf.
SARB exchange control compliance
All transfers are processed through Capitec as an SARB-authorised dealer, ensuring every transaction meets South African Reserve Bank exchange control requirements.
SARS compliance at every step
We do not process transfers for clients with outstanding SARS obligations. Your tax affairs need to be in order before funds can move - we help you understand what is required before you start.
One named consultant throughout
The same person handles your file from first enquiry to funds landing. They know your documents, your timeline, and where things stand - so nothing gets lost between your transfer and our compliance team.
COMMON QUESTIONS

Frequently asked questions

Is my money safe with WBForex?

Yes - because we never hold it. Your funds move bank-to-bank: from your SA account to Capitec, a SARB-authorised dealer, and from Capitec to your UK or EU account by SWIFT. The money stays in your name throughout, and at no point does it pass through WBForex.

How does the single discretionary allowance work with Capitec?

The single discretionary allowance is set by the SARB - R2 million per calendar year per adult since the 2026 Budget - and applies to you as an individual, whichever bank processes the transfer. Transfers through the WBForex route are executed by Capitec as the authorised dealer and reported against your allowance exactly as exchange control requires.

What does an international transfer cost through this route?

WBForex charges no service fee. The rate we quote you is all-in: it is the exact rate your money converts at, with nothing added before or after it. The only other cost is a flat R250 SWIFT fee charged by Capitec for the international payment, regardless of transfer size. Capitec's separately published fees for its own app-based international payments are listed on Capitec's website.

STILL HAVE QUESTIONS?

Ask us directly - or read our full FAQ

There is no such thing as a silly question when you are moving significant money across borders. WhatsApp us, email us, or read through our common questions page - whichever works for you.

Ready to move your money?

Tell us how much you want to transfer and your timeline. We will come back to you the same day with exactly what you need to get started.

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Juristic representative of FSCA authorised FSP
Transfers via Capitec (SARB authorised)
We never hold your funds
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